hibajee13 Privacy Policy
Your personal information is of the highest importance to us — this policy describes in detail how hibajee13 collects, uses, and keeps your information secure.
This privacy policy applies to users of the hibajee13 platform. By using hibajee13's services, you agree to the terms of this policy. Please read it carefully.
Table of Contents
Introduction
hibajee13 ("we", "our", or "the platform") provides a trusted online betting and casino service for players in Bangladesh. We believe that protecting your privacy is a fundamental responsibility, and we are always committed to fulfilling that responsibility.
This privacy policy ("Policy") describes how hibajee13 collects your personal information, how that information is used, under what circumstances it may be shared with third parties, and what measures are taken to protect your information.
By using hibajee13's website, mobile platform, or any other service, you agree to the full terms of this policy. If you disagree with any part of this policy, please stop using our services and contact us.
This policy has been prepared in compliance with applicable laws and regulations of Bangladesh. We place user privacy as a top priority and strive to maintain transparency in all our operations.
Data Collection
hibajee13 may collect your information in various ways. We collect only the information necessary for the smooth operation of our services.
2.1 Information You Provide Directly
When you register on hibajee13, create an account, or contact us, you may provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity verification documents (copy of national ID card or passport)
- Payment method information (bKash, Nagad, or Rocket number)
- Account preferences and settings
2.2 Automatically Collected Information
When you use the hibajee13 platform, our systems may automatically collect certain technical information, such as:
- IP address and device identifier information
- Browser type, version, and operating system
- Time, date, and duration of site visits
- Pages visited and links clicked
- General geographic location information
- Game history and betting activity logs
2.3 Information Received from Third Parties
We may sometimes receive additional information about you from verification service providers or payment processing partners. Such information is collected only in compliance with applicable legal obligations and for the purpose of ensuring your security.
Purpose of Data Use
hibajee13 uses the collected information for the following purposes:
3.1 Account Management and Identity Verification
We use your personal information to create, manage, and keep your account secure. This includes age verification (ensuring the 21+ age requirement), identity verification, and account security.
3.2 Payment Processing
We need your payment information to complete your deposit and withdrawal transactions smoothly. Numbers provided for transactions via bKash, Nagad, or Rocket are used solely for payment purposes.
3.3 Service Improvement and Personalization
By analyzing how you use our services, we try to improve your experience. This includes identifying your preferred game categories and providing relevant information.
3.4 Customer Support and Communication
Our 24/7 support team uses your information to help resolve your issues. We also use your contact information to notify you of important updates, policy changes, or security-related matters.
3.5 Fraud Prevention and Legal Compliance
We review collected information to protect the platform's security and to prevent any unlawful activity. It is our responsibility to maintain certain information to fulfill applicable legal obligations.
hibajee13 never sells your information to unauthorized third parties for marketing purposes.
Data Storage and Security
hibajee13 uses modern technology and industry-standard security measures to protect your information.
4.1 Encryption and Security Technology
Our platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure. Your payment information is protected using high-grade encryption methods.
4.2 Access Control
Your personal information is accessible only to authorized personnel, each of whom is bound by strict confidentiality obligations. Our internal security policy ensures that access to data is restricted to legitimate purposes only.
4.3 Data Retention Period
We retain your information for as long as your account is active and as required to provide our services. Even after an account is closed, certain information may be kept for the applicable period for purposes of legal compliance, dispute resolution, or fraud prevention.
4.4 Response to Data Breaches
If a breach of your information security ever occurs, hibajee13 will take immediate necessary action and notify affected users as quickly as possible. We are always committed to evaluating and improving our security measures.
Sharing Data with Third Parties
hibajee13 does not sell, rent, or provide your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processing Partners
Necessary information is shared with the relevant payment service providers to process payments via bKash, Nagad, and Rocket. All such partners follow their own strict privacy policies.
5.2 Identity Verification Services
Certain information may be shared with identity verification service providers to fulfill legal obligations and prevent fraud.
5.3 Legal Authorities
hibajee13 is legally required to provide necessary information in response to a valid demand from a competent legal authority or a court order. In such cases, we always operate within the limits of the law.
5.4 Business Succession
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the successor entity, though the protections of this privacy policy will continue to apply.
For any purpose other than those listed above, hibajee13 will obtain your explicit consent before sharing information with a third party.
Cookies and Tracking Technologies
hibajee13 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
6.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functionality of the platform. They are used to maintain your login session and protect security.
- Functional Cookies: These help remember your preferences and settings, such as language preference and login information.
- Analytics Cookies: These are used to understand how the platform is used and to improve the quality of our services.
6.2 Cookie Control
You can accept or reject cookies by changing your browser settings. However, please note that disabling essential cookies may affect some functionality of the platform. Continuing to use hibajee13's services means you agree to our cookie policy.
User Rights
hibajee13 respects the following rights you have regarding your information:
7.1 Right to Access Your Information
You may request to view the information hibajee13 has collected about you at any time. We will provide a copy of your information subject to appropriate identity verification.
7.2 Right to Correct Your Information
If any information in your profile is incorrect or incomplete, you may request a correction. We will arrange a prompt correction subject to verification.
7.3 Right to Request Deletion of Your Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained to fulfill legal obligations, resolve disputes, or maintain platform security.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional communications from us, you may let us know at any time by emailing [email protected] or through live chat.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat or at [email protected]. We generally aim to respond to your request within 30 business days.
Protection of Minors
hibajee13's services are intended solely for those aged 21 or above. We do not collect or store information from minors, and we reject any request to use our services from them.
We follow an age verification process at every registration. If for any reason we believe a user is under 21, we will immediately suspend their account and arrange for the relevant information to be deleted.
If a parent or guardian suspects that their minor child is using hibajee13, please contact us immediately.
Policy Changes
hibajee13 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy, we will endeavor to notify you via the platform or to your registered email.
Each revised version will include a "Last Updated" date. Continuing to use hibajee13's services after a change means you agree to the updated policy. We therefore recommend that you visit this page regularly.
If you do not agree to any change, please stop using the services and contact us — we will assist you with closing your account and taking any necessary steps regarding your information.
Contact
For any questions, concerns, or requests related to this privacy policy, please contact us. Our Bengali-speaking support team is ready to assist you seven days a week, twenty-four hours a day.
Live Chat
Talk to our support team directly in Bengali, 24/7.
Our team is committed to responding to any privacy-related matters with the utmost honesty and promptness.